{"id":342,"date":"2023-09-05T12:51:41","date_gmt":"2023-09-05T12:51:41","guid":{"rendered":"https:\/\/lpkpsabah.gov.my\/?page_id=342"},"modified":"2023-11-10T00:24:07","modified_gmt":"2023-11-10T00:24:07","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/www.lpkpsabah.gov.my\/en\/maklumat-korporat\/piagam-pelanggan\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"342\" class=\"elementor elementor-342\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44c74eb e-flex e-con-boxed e-con e-parent\" data-id=\"44c74eb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1639643 e-flex e-con-boxed e-con e-child\" data-id=\"1639643\" data-element_type=\"container\" 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data-title=\"Tempoh\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Permohonan Baru<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-aabcee0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">30 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"2\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-e7a4fcd\" 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data-title=\"Tempoh\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Permohonan Membaharui<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-76780c4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">7 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"3\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-d6d863d\" rowspan=\"2\" data-title=\"Perkara\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-align-icon--left\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800px\" height=\"800px\" viewbox=\"0 0 50 50\" id=\"Layer_1\" xml:space=\"preserve\" fill=\"#000000\"><g id=\"SVGRepo_bgCarrier\" stroke-width=\"0\"><\/g><g id=\"SVGRepo_tracerCarrier\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/g><g id=\"SVGRepo_iconCarrier\"> <g> <path d=\"M26.8063,25.48281l-2.64531,2.64531c-0.26694,0.26694-0.69975,0.26694-0.96669-0.00001v0 c-0.26678-0.26679-0.26695-0.69929-0.00038-0.96629l2.15892-2.16235l-2.1592-2.1592 c-0.26653-0.26653-0.267-0.69851-0.00105-0.96562l0.00171-0.00172c0.26677-0.26793,0.70038-0.26841,0.96773-0.00105 l2.64426,2.64426C27.07324,24.78308,27.07324,25.21587,26.8063,25.48281z\" fill=\"#EC6E62\"><\/path> <rect 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fill=\"#656766\"><\/path> <circle cx=\"5.62787\" cy=\"13.73517\" fill=\"#002B7F\" r=\"1.67212\"><\/circle> <circle cx=\"10.38022\" cy=\"13.73517\" fill=\"#656766\" r=\"1.67212\"><\/circle> <circle cx=\"5.62787\" cy=\"25\" fill=\"#002B7F\" r=\"1.67212\"><\/circle> <circle cx=\"10.38022\" cy=\"25\" fill=\"#656766\" r=\"1.67212\"><\/circle> <circle cx=\"5.62787\" cy=\"36.26483\" fill=\"#002B7F\" r=\"1.67212\"><\/circle> <circle cx=\"10.38022\" cy=\"36.26483\" fill=\"#656766\" r=\"1.67212\"><\/circle> <rect fill=\"#D2D2D2\" height=\"2.57597\" width=\"13.6075\" x=\"32.16286\" y=\"18.0796\"><\/rect> <rect fill=\"#D2D2D2\" height=\"2.57597\" width=\"13.6075\" x=\"32.16286\" y=\"29.34443\"><\/rect> <path d=\"M45.85881,20.65556H32.07439c-1.73481,0-3.14116,1.40635-3.14116,3.14116v2.40656 c0,1.73481,1.40634,3.14116,3.14116,3.14116h13.78443c1.73481,0,3.14116-1.40635,3.14116-3.14116v-2.40656 C48.99997,22.06191,47.59363,20.65556,45.85881,20.65556z\" fill=\"#E7E3E6\"><\/path> <path d=\"M45.85881,31.9204H32.07439c-1.73481,0-3.14116,1.40635-3.14116,3.14116v2.40656 c0,1.73481,1.40634,3.14116,3.14116,3.14116h13.78443c1.73481,0,3.14116-1.40635,3.14116-3.14116v-2.40656 C48.99997,33.32675,47.59363,31.9204,45.85881,31.9204z\" fill=\"#E7E3E6\"><\/path> <path d=\"M45.85881,9.39073H32.07439c-1.73481,0-3.14116,1.40634-3.14116,3.14116v2.40656 c0,1.73481,1.40634,3.14116,3.14116,3.14116h13.78443c1.73481,0,3.14116-1.40635,3.14116-3.14116v-2.40656 C48.99997,10.79707,47.59363,9.39073,45.85881,9.39073z\" fill=\"#E7E3E6\"><\/path> <circle cx=\"33.56113\" cy=\"13.73517\" fill=\"#77CCFF\" r=\"1.67212\"><\/circle> <circle cx=\"38.31348\" cy=\"13.73517\" fill=\"#E7E3E6\" r=\"1.67212\"><\/circle> <circle cx=\"33.56113\" cy=\"25\" fill=\"#77CCFF\" r=\"1.67212\"><\/circle> <circle cx=\"38.31348\" cy=\"25\" fill=\"#E7E3E6\" r=\"1.67212\"><\/circle> <circle cx=\"33.56113\" cy=\"36.26483\" fill=\"#77CCFF\" r=\"1.67212\"><\/circle> <circle cx=\"38.31348\" cy=\"36.26483\" fill=\"#E7E3E6\" r=\"1.67212\"><\/circle> <\/g> <\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-aa11f02\" data-title=\"Tempoh\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Pertimbangan Lembaga (Ubah Syarat)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-2ba3680\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">30 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"4\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-8e17eff\" data-title=\"Perkara\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Pertimbangan Urusetia  (Ubah Syarat)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-d745a62\" data-title=\"Tempoh\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">30 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"5\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-63d6527\" data-title=\"Perkara\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-align-icon--left\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" height=\"800px\" width=\"800px\" id=\"Layer_1\" viewbox=\"0 0 512 512\" xml:space=\"preserve\"><path style=\"fill:#64C37D;\" 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class=\"uael-table__text-inner\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-840fac6\" data-title=\"Tempoh\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">Permohonan Semula<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-5aeb3b7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">7 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr><tr data-entry=\"6\" class=\"uael-table-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-c371f43\" data-title=\"Perkara\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-align-icon--left\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" viewbox=\"0 0 491.52 491.52\" xml:space=\"preserve\"><g>\t<polygon style=\"fill:#3A556A;\" points=\"70.637,136.506 70.637,218.997 105.062,218.997 95.593,136.506  \"><\/polygon>\t<polygon style=\"fill:#3A556A;\" points=\"395.927,136.506 386.457,218.997 420.883,218.997 420.883,136.506  \"><\/polygon><\/g><polygon 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Lesen<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<td class=\"uael-table-col uael-table-body-cell-text elementor-repeater-item-471464d\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"uael-table__text-inner\">3 Hari Bekerja<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<\/tbody>\n\t<\/table>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc1d68b e-con-full e-flex e-con e-child\" data-id=\"bc1d68b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-a498a5f e-flex e-con-boxed e-con e-child\" data-id=\"a498a5f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb5305 elementor-widget elementor-widget-heading\" data-id=\"1bb5305\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 25-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Piagam Pelanggan<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4f545 elementor-widget elementor-widget-text-editor\" data-id=\"4b4f545\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 25-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>LPKP berjanji untuk memberi perkhidmatan yang mesra, cekap, berkualiti dan saksama kepada semua pelanggan. Semua permohonan yang lengkap dan memenuhi syarat akan diproses dalam tempoh masa seperti berikut :<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Perkara Tempoh Permohonan Baru 30 Hari Bekerja Permohonan Membaharui 7 Hari Bekerja Pertimbangan Lembaga (Ubah Syarat) 30 Hari Bekerja Pertimbangan Urusetia (Ubah Syarat) 30 Hari Bekerja Permohonan Semula 7 Hari Bekerja Cetakan Lesen 3 Hari Bekerja Piagam Pelanggan LPKP berjanji untuk memberi perkhidmatan yang mesra, cekap, berkualiti dan saksama kepada semua pelanggan. 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